Hedge 131: Easier for the Computer or the Person?
One of the mainstays of scripting—and now network management—are increasingly focused on making things “easier” for the human operator. Does this focus on making things “easier” for the operator produce a better experience, though? Or does it create frustration as humans try to “outguess” the computer’s programming and process? Join Tom Ammon and Russ White as they discuss the problems with scripting, automation, and ease-of-use.