Recent research into the text of RFCs versus the security of the protocols described came to this conclusion—
This should come as no surprise to network engineers—after all, complexity is the enemy of security. Beyond the novel ways the authors use to understand the shape of the world of RFCs (you should really read the paper; it’s really interesting), this desire to increase security by decreasing the ambiguity of specifications is fascinating. We often think that writing better specifications requires having better requirements, but down this path only lies despair.
Better requirements are the one thing a network engineer can never really hope for.
It’s not just that networks are often used as a sort of “complexity sink,” the place where every hard problem goes to be solved. It’s also the uncertainty of the environment in which the network must operate. What new application will be stuffed on top of the network this week? Will anyone tell the network folks about this new application, or just open a ticket when it doesn’t work right? What about all the changes developers are making to applications right now, and their impact on the network? There are link failures, software failures, hardware failures, and the mean time between mistakes. There is the pace of innovation (which I tend to think is a bit overblown—rule11, after all—we are often talking about new products rather than new ideas).
What the network is supposed to do—just provide IP transport between two devices—turns out to be hard. It’s hard because “just transporting packets” isn’t ever enough. These packets must be delivered consistently (jitter and drops) across an ever-changing landscape.
To this end—
[C]omplexity is most succinctly discussed in terms of functionality and its robustness. Specifically, we argue that complexity in highly organized systems arises primarily from design strategies intended to create robustness to uncertainty in their environments and component parts.
Uncertainty is the key word here. What can we do about all of this?
We can reduce uncertainty. There are three ways to reduce uncertainty. First, you can obfuscate it—this is harmful. Second, you can reduce the scope of the job at hand, throwing some of the uncertainty (and therefore complexity) over the cubicle way. This can be useful in some situations, but remember that the less work you’re doing, the less value you add. Beware of self-commodifying.
Finally, you can manage the uncertainty. This generally means using modularization intelligently to partition off problems into smaller sets. It’s easier to solve a set of well-scope problems with little uncertainty than to solve one big problem with unknowable uncertainty.
This might all sound great in theory, but how do we do this in real life? Where does the rubber hit the road? This is what Ethan and I tried to show in Problems and Solutions—how to understand the problems that need to be solved, and then how to solve each of those problems within a larger system. This is also what many parts of The Art of Network Architecture are about, and then again what Jeff and I wrote about in Navigating Network Complexity.
I know it often seems like it’s not worth learning the theory; it’s so much easier to focus on the day-to-day, the configuration of this device, or the shiny thing that vendor just created. It’s easier to assume that if I can just hide all the complexity behind intent or automation, I can get my weekends back.
The truth is that we’re paid to solve hard problems, and solving hard problems involves complexity. We can either try to cover that up, or we can learn to manage it.