Project AI+Compassion just interviewed Heidi Roizen about compassion in IT; it’s worth listening to. From the show notes—
Storytelling is a powerful way for humans to connect and for humans to move other humans to action. To understand your story and understand the stories of others, we can develop a lot more compassion for people when we understand that everybody has a story. Everybody story is important. So, don’t dismiss other people’s stories. Take the time to get to know everyone has a story.