I’m doing a live webinar on troubleshooting on Safari Books on the 19th of April—
Troubleshooting is a fundamental skill for all network engineers, from the least to most experienced. However, there is little material on correct and efficient troubleshooting techniques in a network engineering context, and no (apparent) live training in this area. Some chapters in books exist (such as the Computer Networking Problems and Solutions, published in December 2017), and some presentations in Cisco Live, but the level of coverage for this critical skill is far below what engineers working in the field to develop solid troubleshooting skills.
This course is grounded in the formal half split method of troubleshooting I learned back in electronic engineering applied to networks. It’s probably the most efficient and effective method of troubleshooting available.