Network Troubleshooting at Safari Books Online
I am giving my network troubleshooting class over at Safari Books Online on the 6th of December for those who are interested. I consider this a foundational session, covering the time components of an outage, a taxonomy of reactions to outages, the half-split method of searching for the root cause, and how models can help you understand the right questions to ask to narrow a problem down quickly. A lot of this course is based on formal methods of troubleshooting I learned in electronic engineering, adapted for the networking world.
This is one of three webinars I give at Safari Books on a periodic basis; I hope to be adding a fourth in the near future.