Even before it announced that it would seek Chapter 11 bankruptcy, Frontier had a well-deserved reputation for mismanagement and abusive conduct. In an industry that routinely enrages its customers, Frontier was the literal poster-child for underinvestment and neglect, an industry leader in outages and poor quality of service, and the inventor of the industry’s most outrageous and absurd billing practices. —EFF

Observability matters. You should care about it. And vendors need to stop trying to confuse people into buying the same old bullshit tools by smooshing them together and slapping on a new label. Exactly how long do they expect to fool people for, anyway? —Charity

As we all know, RPKI is getting a lot of attention and traction nowadays. At the RIPE NCC, we operate one of the five Trust Anchors, a hosted RPKI service, and one of the Validator software packages. A big responsibility that we don’t take lightly. We’re constantly improving code and procedures to ensure we’re following the latest RFC and best practices. Also, security is of key(!) importance. —Nathalie Trenama

Technology always evolves and I’ve been reading about where scientists envision the evolution of 5G. The first generation of 5G, which will be rolled out over the next 3-5 years, is mostly aimed at increasing the throughput of cellular networks. According to Cisco, North American cellular data volumes are growing at a torrid 36% per year, and even faster than that in some urban markets where the volumes of data are doubling every two years. The main goal of first-generation 5G is to increase network capacity to handle that growth. —Doug Dawson

The MITRE ATT&CK framework, launched in 2015, has become the de facto method for cataloging attacks and understanding an organization’s defensive capabilities. This information is also useful to risk professionals, who are charged with aiding organizations in understanding which attacks are the most damaging and how often they might happen. —Jack Freund

Instead of being prescriptive, since one setup may not fit all, I asked our Community Trainers and my APNIC infrastructure colleagues to share their setups and common practices to manage the needs of their networks and staff from the confines of their home. I’ve summarized this below. —Tashi Phuntsho

By the beginning of 2019, it had become obvious that we needed to reassess our technical infrastructure, operational procedures and engineering capacity, as the original design and infrastructure had not taken these emerging requirements into account. Our priority was then set to increase the resilience and security of the RPKI Trust Anchor and Certificate Authority, in order to have a system that can be fully trusted and relied upon by network operators. —Felipe Victolla Silveira

The software development industry’s increasing reliance on open source components has led to a rise in awareness of open source security vulnerabilities, resulting in a drastic increase in the number of discovered open source vulnerabilities, as WhiteSource’s annual report, “The State of Open Source Security Vulnerabilities,” shows. —Jeffrey Martin

…as always, I’ve saved potentially controversial articles for the end…

The scientific revolution that has improved our lives in so many wonderful ways is based on the fundamental principle that theories about the world we live in should be tested rigorously. For example, centuries ago, more than 2 million sailors died from scurvy, a ghastly disease that is now known to be caused by a prolonged vitamin C deficiency. —Gary Smith

The coronavirus crisis has, once more, reminded us all of how much we live in an interdependent world in which what happens in one part of the globe has serious impacts in many other places, and how each of our own actions potentially have implications and importance for the well-being of multitudes of others around us, both near and far. —Richard Ebeling

There is an urgent-care doctor in Bakersfield, California, by the name of Dan Erickson, and he and his business partner Artin Massahi posted a video on YouTube a few days ago making the case for herd immunity and an end to the economic shutdowns. The video was widely shared across the internet, but only for a short time. —Scott McCay

Dispatch helps us effectively manage security incidents by deeply integrating with existing tools used throughout an organization (Slack, GSuite, Jira, etc.,) Dispatch leverages the existing familiarity of these tools to provide orchestration instead of introducing another tool. —Kevin Glisson, Marc Vilanova, Forest Monsen

No ideal hash function exists, of course, but each aims to operate as close to the ideal as possible. Given that (most) hash functions return fixed-length values and the range of values is therefore constrained, that constraint can practically be ignored. —Jeff M Lowery

Now we can all appreciate at a fundamental level what it feels like in the datacenter most days, and why Ethernet switch ASIC makers are all trying to push the bandwidth envelope. —Timothy Prickett Morgan

Extending the Internet of Things (IoT) everywhere on the planet comes down to two essential factors, network availability and cost. Over 20 new companies promise to lower IoT satellite equipment and monthly service pricing by leveraging mass market production and using constellations of low-cost low-flying “nanosatellites” (the size of a wine bottle box or smaller) to collect data from devices in the remotest part of the world – or at least outside of cell phone tower range. —Doug Mohney

The last few weeks have reinforced the importance of modern communication networks to societies. Health care providers, schools, governments, and businesses all rely on networks that enable us to connect and collaborate remotely. Had we encountered a similar pandemic ten years ago, we would not have been able to continue our activities on the level that is possible today. —Juha Holkkola

At the beginning of March 2020, Fifth Domain reported that Colorado-based aerospace, automotive and industrial parts manufacturer Visser Precision LLC had suffered a DoppelPaymer ransomware infection. Those behind this attack ultimately published information stolen from some of Visser’s customers. Those organizations included defense contractors Lockheed Martin, General Dynamics, Boeing and SpaceX. —David Bisson

As of this writing, the long-term effects of the coronavirus pandemic remain uncertain. But one possible consequence is an acceleration of the end of the megacity era. In its place, we may now be witnessing the outlines of a new, and necessary, dispersion of population, not only in the wide open spaces of North America and Australia, but even in the megacities of the developing world. —Joel Kotkin

Many network operators have a regulatory requirement to incorporate Lawful Interception (LI) capabilities into their networks, so that Law Enforcement Agencies (LEAs) can perform authorized electronic surveillance of specific target individuals. —Shane Alcock

Yet for many businesses, managing an entirely remote workforce is completely new, which means they may lack the processes, policies, and technologies that enable employees to work from home safely and securely. In addition, many employees may be unfamiliar or uncomfortable with the idea of working from home. As a result, organizations are scrambling to quickly roll out security awareness initiatives that enable their workforce to work from home safely and securely. —Lance Spitzner

Server component and system maker Supermicro is known for being out in front when any X86 processor comes to market and often shoots the gap between ODMs, who have a relatively small number of large customers, and OEMs, who have a large number of relatively small customers. —Timothy Prickett Morgan

Maintaining a bespoke codebase, training new team members on it, handling operational issues, and adding features is expensive. For many (most?) teams, the cost of rolling your own deployment orchestration system, DSL, or Javascript framework will grow less and less acceptable over time. Save that overhead for the most important things, things that define and differentiate your business. —Forrest Brazeal

The 5G story is everywhere in the American press these days, and not just the American press. You can barely turn around to scratch some needy body part without encountering another article about the wireless telecommunications technology. But the stovepiping in this coverage—the narrowing of the questions asked or answered—is acute. —Adam Garfinkle

First observed in 2009, Slow Drip attacks hit the world stage in a dramatic fashion in early-2014, wreaking havoc on the important middle-level infrastructure of the DNS, particularly on ISPs. Japanese service provider QTNet described the disruption not just of caching resolvers, but of load balancers too. —Renée Burton

A system is more than its central processor, and perhaps at no time in history has this ever been true than right now. Except, perhaps, in the future spanning out beyond the next decade until CMOS technologies finally reach their limits. Looking ahead, all computing will be hybrid, using a mix of CPUs, GPUs, FPGAs, and other forms of ASICs that run or accelerate certain functions in applications. —Timothy Prickett Morgan

Late last year saw the re-emergence of a nasty phishing tactic that allows the attacker to gain full access to a user’s data stored in the cloud without actually stealing the account password. The phishing lure starts with a link that leads to the real login page for a cloud email and/or file storage service. Anyone who takes the bait will inadvertently forward a digital token to the attackers that gives them indefinite access to the victim’s email, files and contacts — even after the victim has changed their password. —Brian Krebs

But what if, instead of focusing on Big Tech’s sins of commission, we paid equal attention to its sins of omission—the failures, the busts, the promises unfulfilled? The past year has offered several lurid examples. WeWork, the office-sharing company that claimed it would reinvent the workplace, imploded on the brink of a public offering. —Derek Thomspon

In the past half decade, a tremendous amount of effort has been put into securing Internet communications. TLS has evolved to version 1.3 and various parts of the Web platform have been conditioned to require a secure context. Let’s Encrypt was established to lower the barrier to getting a certificate, and work continues to make secure communication easy to deploy, easy to use, and eventually the only option. —Mark Nottingham

There has never been a more critical time when experienced infosec professionals are needed. From targeted intrusions, ransomware outbreaks, and relentless cyber-crime attacks, every industry is racing to build infosec muscle. It is said that it takes 10,000 hours to make an expert. —John Lambert

When acquiring big-ticket cybersecurity solutions, especially those that have hardware attached, buyers must remember that these solutions require a lot of coordination and advanced skills to utilize them correctly. Deploying a sophisticated cybersecurity solution doesn’t take place in a matter of days. You must build out advanced use cases, baseline the technology in your environment, then update and configure it to the risks your business is most likely to face. It’s a process that takes several weeks or even months. —Chris Schueler

Unfortunately, email is unprepared for today’s threats, because it was designed nearly 40 years ago when its eventual global reach and security challenges were unimaginable. Decades of work by the email industry has largely contained spam, but phishing and email-based malware remain enormous threats, with email involved in over 90% of all cyberattacks, according to various estimates. —Seth Blank

Roughly speaking it’s due to an observation which I’m going to call Dawson’s first law of computing: O(n^2) is the sweet spot of badly scaling algorithms: fast enough to make it into production, but slow enough to make things fall down once it gets there. —Bruce Dawson

Service provider problems are not your problems. You should not be trying to solve your problems the same way service providers do.

This seems intuitively true—after all, just about everything about a train or a large over-the-road truck (or lorry) is different from a passenger car. If the train is the service provider network and the car is the “enterprise” network, it seems to be obvious the two have very little in common.

Or is it?

What this gets right is that if an operator sells access to their network, or a single application, their network is likely to be built differently than the more general-purpose designs used in organizations that must support a wide range of applications and purposes. These differences are likely to show up in the choice of hardware, how the network is operated, and the kinds of services offered (or not).

What this gets right is operators who sell access to their networks, or support a single application, always seem to build at a scale far beyond what more general-purpose networks ever reach. Microsoft and Facebook number their servers in the millions, and single purchase orders include thousands of routers. eBay and LinkedIn number their servers in the hundreds of thousands, and their routers and switches in the tens of thousands. How can a small enterprise network of a few hundred servers be anything like these larger networks?

What this gets wrong is assuming none of the technologies, tools, or attitudes from these larger-scale networks is every applicable to the smaller networks many engineers encounter on a day-to-day basis.

All those networks with BGP deployed in their data center fabrics are using technology designed primarily for interconnecting intermediate systems on the default-free zone—in other words, for connecting the networks of transit service providers. All those networks with OSPF deployed are using a link state protocol originally designed to provide edge-to-edge reachability in transit service provider networks. All those networks with IS-IS deployed are using a link state protocol originally designed to provide connectivity to large-scale telephony-style networks.

What about transport technologies? The only transport technologies originally designed specifically for “enterprise use” have long since been replaced by optical technologies designed for large-scale provider or “hyperscale” use. Token Ring and ARCnet are long gone, as is the original shared medium Ethernet, replaced by switched Ethernet largely over optical transport. Even current general WiFi is primarily designed for public operator use cases—look at 5G and WiFi 6 and note how public operator requirements have influenced these technologies.

The truth is there is no “pure” enterprise technology; following the dictum that you should not use “service-provider technologies” in your network would leave you with … no network at all.

There is a second realm where this line of argument falls flat, and its more important than the question of which technologies to use: the techniques and attitudes learned in the operation of truly large-scale networks hold valuable lessons for all network engineers. Should you use a spine and leaf topology in your data center, rather than a more traditional hierarchical design? The answer has nothing to do with scale, and everything to do with flexibility in design and operational agility. Should you automate your network, even if its only ten routers? The answer has nothing to do with what Amazon is doing, and everything to do with how much time you want to spend on configuring and troubleshooting versus responding to real business needs.

Think of it this way: the driver who drives the large over-the-road truck is still going to learn lessons and instincts about driving that will make them a better driver in a minivan.

Come join me at NXTWORK in November to continue the conversation in my master class on building and operating data center fabrics, as I explore how you can apply lessons from the hyperscale world to your network.

The idea of object-oriented software originated in the 1960s and rose to dominance in the 1990s. In 2019, most main-stream languages are at least somewhat object-oriented. Despite this obvious success, the paradigm is still somewhat nebulous if you think about it in detail. —Felix

Unlike previous side-channel vulnerabilities disclosed in Intel CPUs, researchers have discovered a new flaw that can be exploited remotely over the network without requiring an attacker to have physical access or any malware installed on a targeted computer. —Swati Khandelwal

The International Society of Automation (ISA) 99 standards development committee brings together industrial cyber security experts from across the globe to develop ISA standards on industrial automation and control systems security that are applicable to all industry sectors and critical infrastructure. —Anastasios Arampatzis

If you feel as if there’s a new data breach in the news every day, it’s not just you. Breaches announced recently at Capital One, MoviePass, StockX, and others have exposed a variety of personal data across more than 100 million consumers. This has spurred lawsuits and generated thousands of headlines. —Shuman Ghosemajumder

Recently, Google’s Project Zero published a report describing a newly-discovered campaign of surveillance using chains of zero day iOS exploits to spy on iPhones. This campaign employed multiple compromised websites in what is known as a “watering hole” attack. —Cooper Quentin

Pandora Flexible Monitoring Solution (FMS) is all-purpose monitoring software, which means it can control network equipment, servers (Linux and Windows), virtual environments, applications, databases, and a lot more. It can do both remote monitoring and monitoring based on agents installed on the servers. You can get collected data in reports and graphs and raise alerts if something goes wrong. —Sancho Lerena

Cybersecurity researchers have discovered a new computer virus associated with the Stealth Falcon state-sponsored cyber espionage group that abuses a built-in component of the Microsoft Windows operating system to stealthily exfiltrate stolen data to attacker-controlled server. —Mohit Kumar

I recently volunteered as an AV tech at a science communication conference in Portland, OR. There, I handled the computers of a large number of presenters, all scientists and communicators who were passionate about their topic and occasionally laissez-faire about their system security. —Rtia Nygren

Organizations that that do things in the world beyond just releasing code or running services — as much as companies like Uber try to pretend they’re software companies — often find themselves subject to regulation or pressure on those AFK-centric activities. Life has, relatively speaking and with the exception of a few minor intellectual property kerfuffles, been pretty easy for pure software folks. —Eleanor Saitta

The horse-race between AMD and Intel is fun to follow, but when it comes to security, there’s far more at stake than framerates in games. There looms a ghostly apparition that’s easy to forget. Speculative execution exploits like Spectre and its variants, as well as ZombieLoad and a number of other side-channel attacks, are still as scary as ever. —Luke Larsen

Airlines and the airport industry in general are highly lucrative targets for APT groups; they are rife with information that other countries would find useful. NETSCOUT data from 2019 shows airport and airline targeting remains strong and steady, with Russian, Chinese, and Iranian APT groups attempting access. —ASSERT

If you run connections to the ‘net at any scale, even if you are an “enterprise” (still a jinxed term, IMHO), you will quickly find it would be very useful to have a time series record of the changes in BGP at your edge. Even if you are an “enterprise,” knowing what changes have taken place in the routes your providers have advertised to you can make a big difference in tracking down an application performance issue, or knowing just when a particular service went off line. Getting this kind of information, however, can be difficult.

BGP is often overloaded for use in data center fabrics, as well (though I look forward to the day when the link state alternatives to this are available, so we can stop using BGP this way). Getting a time series view of BGP updates in a fabric is often crucial to understanding how the fabric converges, and how routing convergence events correlate to application issues.

One solution is to set up the BGP Monitoring Protocol (BMP—an abbreviation within an abbreviation, in the finest engineering tradition).

BMP is described in RFC7854 as a protocol intended to “provide a convenient interface for obtaining route views.” How is BMP different from setting up an open source BGP process and peering with all of your edge speakers? If you peer using eBGP, you will not see parroted updates unless you look for them; if you peer using iBGP, you might not receive all the updates (depending on how things are configured). However you peer, you will not get a “time series” view of the updates along your edge that can be correlated with other events in your network. Any time you peer using BGP, you are receiving routes after bestpath.

When you pull a BMP feed, in contrast, you are getting the BGP updates as the speaker sees them—before bestpath, before inbound filters, etc. This means you receive a full feed just as the edge speaker receives it. This is all provided in a format that is easily pushed into a database and correlated through timestamps—a huge wealth of information that can be quite useful not only to monitor the health of your network edge, but for troubleshooting. BMP includes messaging for:

  • An initial dump of the current BGP table, called route monitoring
  • Peer down notification, including a code indicating why the peer went down
  • Stat reports, including number of prefixes rejected by inbound policy, number of duplicate prefixes, number of duplicate withdraws, etc.
  • Peer up notification
  • Route mirroring, in which the speaker sends copies of updates it is receiving

To set BMP up, you need to start with a BGP speaker that supports sending a BMP feed. Juniper supports BMP, as does Cisco. The second thing you will need is a BMP collector, a handy open source version of which is available at openbmp.org.

You will note that the openbmp collector has interfaces to a RESTful database interface, as well as a KAFKA producer. One of these two interfaces should allow you to tie BMP into your existing network management system, or set up a new database to collect the information.

BMP is becoming a bit of an ecosystem in its own right; the GROW working group has already a draft to extend BMP to report on the local routing table, which would allow you to see what is received by BGP but not installed. Another draft accepted by the GROW WG extends BMP to support the adj-rib-out, which would allow you to see the difference between what a BGP speaker receives and what it sends to its peers.

Several other drafts have been proposed but not accepted by GROW, including adding a namespace for the BGP peer up event, and using BMP as part of a BGP based traffic engineering system.

Hopefully, at some point in the future, I’ll be able to follow this post up with a small lab showing what BMP looks like in operation. For now, though, you should definitely try setting BMP up in your network if you have any sort of ‘net edge scale, or a data center using BGP as its IGP.

While we tend to focus on work/life balance, perhaps the better question is: how effective are we at using the time we use for work? From a recent study (which you may have already seen):

  • Workers average just 2 hours and 48 minutes of productive device time a day
  • 21% of working hours are spent on entertainment, news, and social media
  • 28% of workers start their day before 8:30 AM (and 5% start before 7 AM)
  • 40% of people use their computers after 10 PM
  • 26% of work is done outside of normal working hours
  • Workers average at least 1 hour of work outside of working hours on 89 days/year (and on ~50% of all weekend days)
  • We check email and IM, on average, every 6 minutes

This is odd—we are starting work earlier, finishing later, and working over weekends, but we still only “work” less than three hours a day.

The first question must be: is this right? How are they measuring productive versus unproductive device time? What is “work time,” really? I know I don’t keep any sort of recognizable “office hours,’ so it seems like it would be hard to measure how much time I spend on the weekend versus during the “work day.”

On the other hand, no matter how flawed they might be, these numbers are still interesting. They do not, it seems to me, necessarily tell of “overwork.” Instead, they tell a tale of spending a lot of time work while not actually getting anything done.

Here is the thing: we already all know the strategies we could use to help bring the productive time up, the nonproductive time down, and “personal time” up. I try to macrotask as much as possible—take on one job for as long as it takes to reach either my limit of being able to focus on it or a point where I need to stop to do something else. During this time, I try not to look at social media, email, etc. There are commercial solutions to help you focus, as well.

So if we know there is a problem, and we know there are solutions, why don’t we fix this?

The first option—we don’t think this is really a problem. For instance, it could be that we don’t understand our own behaviors well enough to realize we are killing our own productivity by checking email constantly.

A second option—We are more afraid of missing out than we are of not getting anything done. Or perhaps we are replacing actual productivity with having an empty inbox, or a caught up news feed. Maybe we are afraid to just delete all the email we’ve not read, or mark the entire slack channel read without actually reading it.

A third option—these technologies are addictive.

Any of these will do, of course, and they are all probably partly. But I think there is another problem at the root of all of these, a problem we don’t want to talk about because it isn’t something you say in polite company. Perhaps—just maybe—the problem goes back to a spiritual ailment. Maybe we are trying to build the meaning of our lives around work.Maybe we need to realize just how much workism has infected our lives—our attachment work as the primary means through which we gain meaning in life.

And that problem, I think, is a bit harder to solve than just installing an application to rule the other applications, forcing you to focus.